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The Office of Recovery Services in Salt Lake City is looking for dedicated people to work as Compliance Agents. Compliance Agents use automated computer systems to identify and determine the whereabouts of obligors, their employment, and sources of other income or assets. Principal DutiesThe Agent will need to be able to:communicate with individuals or organizations to secure delinquent paymentsreview and verify account balancesperform researchnegotiate settlementsclearly explain laws, policy and procedures, etc. to others The Ideal CandidateThe model candidate for this position is someone who:loves to do researchenjoys problem solvinghas good attention to detailis able to deal with people in a manner which shows sensitivity, tact, and professionalism Why You Should Join Our TeamYou will not only work with a great team, but you will also receive great benefits. Click here to see the variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave progr
The Department of Workforce Services strengthens Utah’s communities by supporting the economic stability and quality of our workforce.
If you are a CURRENT Utah Office of Recovery Services (ORS) employee, ORS in Taylorsville is looking for a dedicated person to work as a Senior ORS Agent, Compliance Agent III, on the Medical Collections team. This recruitment is open ONLY to current Utah Office of Recovery Services employees. Principle DutiesAs a Senior ORS Agent, Compliance Agent III, you will perform a full range of professional tasks including:Receiving, researching, and responding to incoming questions and/or complaints; providing information, explaining policy and procedures, and/or facilitating resolutions.Serving as a technical expert to staff.Investigating cases and working with other agencies to determine liability.Gathering evidence through interviews and/or records, analyzing facts, applying knowledge of agency rules, regulations, and policies.Providing on-the-job training and/or functioning as a lead worker of a team. The Ideal CandidateThe ideal person for this position will have:the drive to solve challenging problemsdes
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ORS v. Johnson – 2004 UT App 184
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